Terms of Service

1. Acceptance of Terms

Welcome to ChatDropAI ("we," "our," "us," or the "Service"). By accessing or using our website, applications, and services, you ("you," "your," or "User") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms constitute a legally binding agreement between you and ChatDropAI. By creating an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Service following any changes constitutes acceptance of those changes. We encourage you to review these Terms periodically.

2. Eligibility

You must be at least 18 years old to use our Service. If you are under 18, you may only use the Service with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms.

By using our Service, you represent and warrant that:

• You are at least 18 years of age or have parental/guardian consent
• You have the legal capacity to enter into a binding contract
• You are not prohibited from using the Service under applicable laws
• All information you provide is accurate, current, and complete
• You will maintain the accuracy of such information

We reserve the right to refuse service, terminate accounts, or cancel subscriptions at our sole discretion if we believe you do not meet these eligibility requirements.

3. Account Registration and Security

3.1 Account Creation

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access or security breach
• Accept responsibility for all activities that occur under your account

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. You agree not to:

• Share your account credentials with others
• Allow others to access your account
• Create multiple accounts for the purpose of evading service restrictions
• Use another user's account without permission

We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials.

3.3 Account Termination by User

You may terminate your account at any time through your account settings or by contacting us at ezrawork20@gmail.com. Upon termination, your access to the Service will cease, and your data will be deleted in accordance with our Privacy Policy.

4. Description of Service

ChatDropAI provides AI-powered chatbot services that allow users to:

• Upload documents and create custom AI chatbots based on their content
• Generate quizzes and educational content from uploaded materials
• Split and process PDF documents
• Interact with AI models to generate responses and content
• Manage and deploy chatbots for various use cases

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

5. Acceptable Use Policy

5.1 Permitted Use

You may use our Service only for lawful purposes and in accordance with these Terms. You agree to use the Service in a manner consistent with all applicable laws and regulations.

5.2 Prohibited Activities

You agree NOT to use the Service to:

• Illegal Activities: Engage in any illegal activity or promote illegal activities, including but not limited to fraud, money laundering, or terrorism
• Harmful Content: Upload, post, or transmit content that is harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
• Hate Speech: Promote violence, discrimination, or hatred against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
• Child Safety: Upload, distribute, or promote content involving minors in any inappropriate, harmful, or exploitative manner
• Intellectual Property Infringement: Upload content that infringes on the intellectual property rights, privacy rights, or other rights of third parties
• Spam and Phishing: Send unsolicited messages, spam, phishing attempts, or engage in any form of harassment
• Malware: Upload, distribute, or transmit viruses, malware, or any other malicious code
• Service Disruption: Interfere with or disrupt the Service, servers, or networks connected to the Service
• Unauthorized Access: Attempt to gain unauthorized access to any portion of the Service, other user accounts, or computer systems
• Reverse Engineering: Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Service
• Automated Access: Use bots, scrapers, or other automated means to access the Service without our express written permission
• Reselling: Resell, sublicense, or redistribute the Service without our express written consent
• Misleading Information: Generate or distribute content that is intentionally false or misleading, including deepfakes, misinformation, or impersonation
• Circumvention: Attempt to circumvent any limitations, restrictions, or usage limits imposed on your account or plan

5.3 Consequences of Violations

Violation of this Acceptable Use Policy may result in:

• Immediate suspension or termination of your account
• Removal of violating content
• Legal action, including reporting to law enforcement
• No refund of any fees paid

6. Content and Intellectual Property

6.1 Your Content

You retain all ownership rights to the content you upload to the Service ("Your Content"). By uploading Your Content, you grant us a limited, worldwide, non-exclusive, royalty-free license to:

• Store, process, and display Your Content solely to provide the Service to you
• Use Your Content to generate AI responses and chatbot interactions as requested by you
• Make backup copies for disaster recovery and service continuity

Important: We do not claim ownership of Your Content. We do not use Your Content to train our AI models or share it with other users. Your Content is processed solely to provide the Service to you.

6.2 AI-Generated Content

Content generated by our AI models in response to your prompts ("AI-Generated Content") is provided to you as part of the Service. You acknowledge that:

• AI-Generated Content may not be unique and may be similar to content generated for other users
• AI-Generated Content may contain errors, inaccuracies, or biases
• You are responsible for reviewing and verifying AI-Generated Content before use
• We make no warranties regarding the accuracy, completeness, or suitability of AI-Generated Content
• You are solely responsible for how you use AI-Generated Content

Subject to these Terms and your compliance with them, you may use AI-Generated Content for your lawful purposes. However, you must ensure such use complies with all applicable laws and does not infringe on third-party rights.

6.3 Our Intellectual Property

The Service, including its design, features, graphics, software, text, and other content (excluding Your Content), is owned by ChatDropAI and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not:

• Copy, modify, distribute, sell, or lease any part of the Service
• Use our trademarks, logos, or branding without written permission
• Remove, alter, or obscure any copyright, trademark, or proprietary notices
• Create derivative works based on the Service

6.4 Copyright Infringement

We respect intellectual property rights and expect our users to do the same. If you believe that content on our Service infringes your copyright, please contact us at ezrawork20@gmail.com with the following information:

• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Your contact information (address, telephone number, email)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act on behalf of the copyright owner
• Your physical or electronic signature

7. Payment Terms

7.1 Subscription Plans

ChatDropAI offers various subscription plans with different features and usage limits. Current pricing and plan details are available on our Pricing Page.

7.2 Billing

By subscribing to a paid plan, you agree to pay all fees associated with your selected plan. Payment terms include:

• Billing Cycle: Subscriptions are billed on a recurring basis (monthly or annually) depending on your selected plan
• Automatic Renewal: Your subscription automatically renews at the end of each billing cycle unless cancelled before the renewal date
• Payment Method: You must provide a valid payment method. We use Stripe for secure payment processing
• Price Changes: We may change our pricing with at least 30 days' notice. Changes will not affect your current billing cycle
• Taxes: All fees are exclusive of applicable taxes (VAT, sales tax, etc.), which you are responsible for paying

7.3 Free Trial

We may offer a free trial period for new users. Free trial terms include:

• The trial period duration will be clearly specified at signup
• You may cancel at any time during the trial period without being charged
• If you do not cancel before the trial ends, you will be automatically charged for the selected plan
• Free trials are limited to one per user and may not be available to all users

7.4 Refund Policy

No Refunds: All payments are non-refundable except as required by law or as explicitly stated in these Terms. We do not provide refunds or credits for:

• Partial months or years of service
• Unused features or services
• Accounts terminated for violating these Terms

Exceptions: If you believe you were charged in error or are experiencing technical issues preventing you from using the Service, please contact us at ezrawork20@gmail.com within 7 days of the charge, and we will review your request on a case-by-case basis.

7.5 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation terms:

• Cancellation takes effect at the end of your current billing cycle
• You will continue to have access to paid features until the end of the billing period
• No refunds will be provided for the remainder of the current billing cycle
• You can reactivate your subscription at any time

7.6 Failed Payments

If a payment fails or is declined:

• We will attempt to process the payment again
• You will be notified via email to update your payment information
• Your account may be suspended until payment is received
• If payment is not received within a reasonable time, your account may be terminated

7.7 Downgrades

If you downgrade to a lower-tier plan:

• The change takes effect at the end of your current billing cycle
• You may lose access to certain features or have reduced usage limits
• No refunds will be provided for the difference in plan pricing
• If your usage exceeds the limits of the new plan, you may be required to delete content or upgrade

8. Service Availability and Modifications

8.1 Service Availability

While we strive to provide a reliable service, we do not guarantee that the Service will be available at all times or without interruption. The Service may be unavailable due to:

• Scheduled maintenance
• Technical issues or system failures
• Third-party service provider outages
• Events beyond our reasonable control (force majeure)

8.2 Service Modifications

We reserve the right to modify or discontinue the Service (or any part thereof) at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of the Service.

8.3 Beta Features

We may offer beta or experimental features. These features are provided "as is" and may contain bugs or errors. We make no guarantees regarding beta features and may discontinue them at any time.

9. Disclaimers and Limitations of Liability

9.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the service will be uninterrupted, secure, or error-free
• Warranties regarding the accuracy, reliability, or quality of any content or information
• Warranties that defects will be corrected

We do not warrant that the Service will meet your requirements or expectations. You use the Service at your own risk.

9.2 AI-Specific Disclaimers

AI-generated content may:

• Contain errors, inaccuracies, or hallucinations
• Be biased or inappropriate
• Not be suitable for your intended purpose
• Infringe on third-party rights

You are solely responsible for reviewing, verifying, and using AI-generated content appropriately. We are not responsible for any consequences arising from your use of AI-generated content.

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHATDROPAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, WHETHER ARISING FROM:

• Your use or inability to use the service
• Any unauthorized access to or use of our servers or your data
• Any interruption or cessation of the service
• Any bugs, viruses, or malware transmitted through the service
• Any errors or omissions in content
• Any content or conduct of any third party

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.

9.4 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the above limitations may not apply to you, and our liability will be limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless ChatDropAI, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any rights of another person or entity
• Your Content, including any claims that Your Content infringes or violates third-party rights
• Your use of AI-generated content

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of these claims.

11. Termination

11.1 Termination by You

You may terminate your account at any time by:

• Cancelling your subscription through your account settings
• Contacting us at ezrawork20@gmail.com to request account deletion

11.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice, if:

• You violate these Terms or our Acceptable Use Policy
• You fail to pay fees when due
• We are required to do so by law
• We believe your account poses a security risk
• We discontinue the Service

11.3 Effects of Termination

Upon termination of your account:

• Your right to access and use the Service immediately ceases
• Your data will be deleted in accordance with our Privacy Policy (typically within 30 days)
• You remain responsible for any fees incurred before termination
• Sections of these Terms that by their nature should survive termination will survive

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

12.2 Informal Resolution

If you have a dispute with us, you agree to first contact us at ezrawork20@gmail.com and attempt to resolve the dispute informally. We will try to resolve the dispute in good faith.

12.3 Arbitration

If we cannot resolve a dispute informally, any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Body], except where prohibited by law.

Class Action Waiver: You agree to bring claims against us only in your individual capacity and not as part of any class or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

12.4 Exceptions

Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent infringement of intellectual property rights or other proprietary rights.

13. Third-Party Services and Links

Our Service may contain links to third-party websites, services, or resources. We are not responsible for:

• The content, accuracy, or opinions expressed on third-party sites
• The privacy practices of third-party services
• Any damages or losses caused by third-party services

Your interactions with third-party services are solely between you and the third party. We recommend reviewing their terms and privacy policies before using their services.

14. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Service, you consent to our collection and use of personal information as described in the Privacy Policy. If you are located in the European Economic Area, please also review our GDPR Compliance page for information about your data protection rights.

15. Export Compliance

You may not use, export, or re-export the Service except as authorized by United States law and the laws of the jurisdiction in which you reside. You represent that you are not:

• Located in a country subject to a U.S. Government embargo
• Listed on any U.S. Government list of prohibited or restricted parties

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Service, constitute the entire agreement between you and ChatDropAI regarding your use of the Service.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Waiver and Severability

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. If any provision of these Terms is held invalid or unenforceable, the other provisions will remain in full force and effect.

18. Assignment

You may not assign or transfer these Terms or your rights hereunder, in whole or in part, without our prior written consent. We may assign these Terms at any time without notice or consent. Any assignment in violation of this section shall be void.

19. Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

20. Notice to California Users

Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice:

If you have a question or complaint regarding the Service, please contact us at ezrawork20@gmail.com. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834 or by telephone at (800) 952-5210.

21. Updates to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email (if you have provided an email address)
• Display a prominent notice on our website
• Require your acceptance of the new Terms upon your next login (for material changes)

Your continued use of the Service after any changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service and may terminate your account.

22. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:

We will respond to your inquiry within a reasonable timeframe, typically within 5-7 business days.

23. Language and Translation

These Terms may be translated into other languages for your convenience. In the event of any conflict or discrepancy between the English version and a translated version, the English version shall prevail.